Using Graam Sabha for evaluating
performance of government schemes and field functionaries can serve as an
excellent social accountability mechanism which can lead to better service
delivery.
Before
getting into the topic, I want to inform to readers that this my first blog
post. As a person who really hates writing, it is a big ask to write blog posts.
But somehow I have rolled up my sleeves want to take up the task of writing and
this motivation does not come from within (to speak frankly) but through the
encouragement of my colleagues. I want to thank each and every one of them who
inspired me, through their writings, and motivated me to write.
When
I was thinking what to write lot of topics came over to my mind but I thought I
could write about my recent field visit to Chinabonala
village in Karimnagar district to
attend a Graam Sabha (GS). The
objective of this GS is to broadly assess the performance of government schemes
in terms of their implementation and also to improve the awareness regarding
various village functionaries and their respective functions.
It
was a pilot experiment did by Karimnagar district administration as per the
instructions of state government and it was named as Prajavedika.
The
Process:
1. A
GramSabha was organized with prior intimation about the objective of meeting
2. All
the village level functionaries, who are divided into various groups like
welfare, human development etc, will be present.
3. Each
of them should explain their roles and responsibilities and their performance
in language understood by the villagers. For example, a Field Assistant in
MGNREGA, should explain them no.of job cards in the villages, no.of days of
work provided, average wage rate etc
4. Later
people feedback will be taken on the performance indices of each and every
official and necessary steps will be taken to improve the performance of the
official and delivery.
In short it is a performance audit
of various schemes and functionaries by the Graam Sabha.
Accountability
is broadly defined as an obligation of those holding power to take
responsibility for their behavior and actions with the ultimate objective of
improving service delivery to the citizens who have given them their mandate.1
As accountability is one of the crucial factors for good governance and
effective service delivery upholding the same is very important.
The
performance of the field functionaries, in fact most of the officials, is
evaluated only quantitative basis and the authenticity of the same is also sometimes
questionable. But when it comes to some qualitative aspects like behavior of
the official, discrimination by official, response time etc are not evaluated
in the regular performance metrics or annual appraisal of an officer. But
platforms like Graamsabha will not only authenticate the quantitative aspect
but also qualitative part of the performance. Even though there is a large
scope of improving the accountability, there are some short comings of the
above process. People are not opening up against some departments like revenue
and police with a fear of later consequences. People are feeling difficult to
understand the performance of indices of the officials as the latter are mostly
using official language. The whole activity is time taking because of which
because of which people are losing interest and started moving out. The major
challenge is people participation in the GS which a huge challenge right from
its inception. But this can be addressed if this activity offers some value to
the people.
Overall
the whole exercise proved to be successful in which people get to know about various
government schemes and the functions of various officials. This will not only
increase awareness but also help in clearing any gaps existing in terms of
delivery. By correcting short comings the whole process can serve as an
excellent Social accountability mechanism which ultimately results in effective
service delivery.
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